From opening an account to making a withdrawal — we're always ready to help with anything. Support in Bangla, fast resolutions.
Popular: Password Reset · bKash Payment · Using Bonuses · Account Verification
Browse the categories below to find answers to your questions. Each section includes detailed guides and responses to frequently asked questions.
Everything about registration, login, changing your password, identity verification, and keeping your account secure.
How to deposit and withdraw via bKash, Nagad, and Rocket — including processing times and troubleshooting.
Questions about Sports Betting, Live Casino, slots rules, understanding odds, and placing bets.
Terms, conditions, and how to use welcome bonuses, cashback, VIP rewards, and seasonal offers.
Everything you need to know about VIP tiers, earning points, member benefits, and how tier upgrades work.
Guides covering Android and iOS app installation, updates, technical issues, and performance.
Account security, two-factor authentication, data privacy, and reporting suspicious activity.
Site not loading, games freezing, login issues, and other technical matters.
Go to 7bot.ws and click the "Register" button. Fill in the form with your mobile number, email, and password. Verify the SMS OTP and your account will be activated instantly.
To process a withdrawal, you'll need to upload a photo of your National ID or passport. Verification is typically completed within 24 hours.
On the login page, click "Forgot Password." An OTP will be sent to your registered mobile number — use it to set a new password.
Go to Account Settings and enable the 2FA option. This adds an extra layer of security to your account and prevents unauthorized access.
To change your phone number or email address, please contact support — this cannot be done directly for security reasons.
Log in to your account and select "Deposit". Choose bKash, enter the amount, and send the payment to the merchant number provided by 7bot. Your balance is usually updated within 1–3 minutes.
You can use Nagad or Rocket the same way. Step-by-step instructions for each payment method are available on the Payments page.
Select "Withdrawal," enter the amount and your bKash/Nagad number. Once KYC is complete, funds typically arrive within 5–15 minutes.
If it still hasn't arrived after 30 minutes, contact us via live chat. Have your transaction ID ready and we'll get it sorted quickly.
The minimum deposit is BDT 500. Withdrawal limits vary by VIP tier. Diamond members have no maximum withdrawal limit.
Go to the Sports menu and select cricket, football, or any sport you like. All of today's matches will be listed there.
Higher odds mean lower probability but a bigger payout. For example, a BDT 100 bet at odds of 1.50 returns BDT 150 if you win.
Click on your preferred odds and they'll be added to your bet slip. Enter your stake, check your potential winnings, and confirm.
You can also bet while a match is in progress. Head to the Live section to see real-time odds and live scores.
Once confirmed, bets generally cannot be cancelled. However, if a match is cancelled or abandoned, 7bot will automatically refund your stake.
Get a 100% bonus on your first deposit. It's added automatically the moment you make your first deposit after registering.
To withdraw a bonus, you generally need to wager 10x the bonus amount. The specific terms are listed with each offer.
Every Monday, cashback is credited based on your net loss from the previous week — ranging from 5% to 30% depending on your VIP tier.
Special bonuses are available during Eid, Pohela Boishakh, Victory Day, and other festivals. Check the 7bot promotions page for all the latest updates.
Refer a friend to 7bot and earn a bonus when they make their first deposit. Find your referral code in your profile.
Whatever the issue, we're always here to help. Get in touch at your convenience.
For the fastest resolution, use live chat. Chat in Bangla and our agents will assist you right away.
Average 2 minutesFor complex issues, feel free to write in detail and email us at support@7bot.ws — you'll get a reply within 4 hours.
Within 4 hoursVIP members at Gold tier and above get direct phone support. A dedicated manager is available seven days a week.
For VIP Members
It's common to feel a little overwhelmed the first time you visit an online betting platform — a new interface, unfamiliar terms, payment rules — it can all be a lot to take in. That's exactly why the 7bot Help Center was built: so you never have to stay stuck on a question.
7bot's support team is built with Bangladeshi users in mind — and they speak your language, literally. No need to write in English or struggle with Google Translate. Just explain your issue in Bangla and get it resolved.
Good to know: 7bot's live chat isn't just available during business hours — it runs at 2 AM too. Even if you run into an issue during a cricket match, help is just a message away.
After working with thousands of members, 7bot's support team has identified the issues that come up most often. We've covered them in detail here so you can sort things out yourself before reaching out to support.
The most common issue we see is delayed payments. In most cases, this is due to mobile network delays — not a problem on 7bot's end. Whenever you make a payment via bKash or Nagad, always save your reference number. If something goes wrong, sharing that number with support gets it sorted out very quickly.
Another common issue is being unable to log in. When users forget their password and make repeated attempts, the account gets temporarily locked. In that case, use the "Forgot Password" option or reach out to support.
Another common issue is not receiving a bonus. To claim the welcome bonus, you may need to enter a bonus code on your first deposit after registering. If you forgot, contact support within 24 hours and it can be added manually.
Many users enjoy the 7bot mobile app, but if it hasn't been updated, some features may not work properly. If you run into issues, first check whether an update is available. If the problem continues, try uninstalling and reinstalling the app. This fixes most technical issues.
On older Android devices, games may take longer to load. Try clearing the app cache in your phone's settings. If that doesn't help, the browser version works just as well — it's fully functional.
7bot will never ask for your password or OTP by phone or email. If anyone claims to be a 7bot representative and requests this information, it is a scam. Contact the real support team immediately.
If you notice any suspicious activity on your account, change your password immediately and contact support. 7bot's security team will act fast.
For faster assistance, have your issue description, transaction ID, and screenshots ready.
Create a New AccountThe most frequently asked questions at the 7bot Help Center — all answered in one place.